Frequently Asked Questions

The Energy Professor offers a full service energy concierge company that works on the behalf of our members to compare electricity plans and select the best plan possible. We handle everything from comparing 100s of plans, to selecting your contract and successfully enrolling your account with your new supplier.  

Energy deregulation gives consumers access to various energy plans which can fit every family size and budget.  The Energy Professor makes it easy to take advantage of these plans for one low monthly price. We also provide access to 100% green electricity and natural gas options in every state that we service. 

All of our professors are also committed to educating our members about our energy. All of our members will always have access to our to our free online tools to learn and see how their account is doing on a monthly basis.

Our goal at The Energy Professor is to create a hassle free and transparent energy buying experience. We will handle everything for you, from comparing electricity prices to supplier enrollment. All members of The Energy Professor will receive the following benefits: 

  • We secure the best price possible based on your energy preferences.
  • We handle all of the account management with the new supplier from the enrollment to any customer service requests you might have. 
  • We handle all contract renewals so that you never go out of contract and are forced to pay higher market rates.
  • We actively monitor the market to make sure you are always enrolled in the best electricity plan for you.
  • We provide you with all of the tools you need to reduce your energy consumption. This includes energy estimates to help you budget throughout the year. 
  • We will also provide monthly updates to show you exactly how your account is doing. 

Customer service is always our top priority and there are never any hidden fees. All of our energy tools were created for you and are always 100% free! 

All you need to do is enter the zip code for your home or small business to see if you qualify, then sign up for membership. 

The Energy Professor membership fee is $6.99 a month. 

Yes, you can cancel your subscription with The Energy Professor at any time! 

However it’s important to keep in mind that your electricity contract will be with a retail electricity provider as that is required to secure the best market rate. Canceling this service will be subject to the terms and conditions of your contract. 

To cancel your Energy Professor subscription please email memberhelp@theenergyprofessor.com.  

On average, our members will see a substantial savings with their initial switch. The energy markets are constantly moving so we might not be able to guarantee a savings over time. 

We can however guarantee that the plan we pick for you will have been the best price available during the time of selection. And The Energy Professor will always move you to a better plan if we see an opportunity for you to save more than what you are paying now. 

  • Who is The Energy Professor?

    The Energy Professor is committed to educating visitors about our energy future. We have made it our goal to allow visitors to use our free online tools to learn, shop, and compare electricity prices and natural gas rates in minutes.

    Energy deregulation allows consumers to find energy suppliers and compare various plans for every need and budget. The Energy Professor also provides 100% green electricity and natural gas options for every state we service. 

  • Why Should I Use The Energy Professor?

    Our goal at The Energy Professor is to create a hassle free and transparent experience. All of our energy tools were created for you and are always 100% free! 

    All you need to do is enter the zip code for your home or small business to shop and compare energy rates in your area. We only team up with vetted and professional energy suppliers to make sure you receive the best service possible with absolutely no interruptions. 

  • What is Energy Deregulation?

    Energy deregulation allows consumers to choose where they would like to purchase electricity and natural gas from. Not only that, The Energy Professor has teamed up with energy suppliers which will allow you to choose from renewable energy sources. 

    Very simply, if you sign up with one of our approved energy suppliers you will still receive two charges on your invoice. The first being the contracted supply charge for your electricity or natural gas commodity. The second being the delivery charge from your local utility. 

Shopping for Energy Service

Energy deregulation allows consumers to choose where they would like to purchase electricity and natural gas from. Unfortunately there are many options and gimmick energy plans out there and picking the right one might be tough. 

Luckily, The Energy Professor is a full service energy concierge company that works on your behalf to shop for the cheapest electricity plan. 

Not only that, but we only work with the most reputable energy suppliers in the industry. 

Yes, if you live in a deregulated are you can shop for your own electricity plan. However many plans might not always be what they seem. Some fixed plans turn into variable plans which charge a higher rate after the first or second month. We have also seen some plans have hidden fees which are much higher than the advertised electricity rate. In fact most of our members find us when they notice increases to their energy bills. 

The Energy Professor always reads the fine print and makes sure you are being signed up for the best electricity plan possible with NO hidden fees. 

The Energy Professor will need the following information from new members: 

  • Full Legal Name and Contact Information 
  • Service Address 
  • Date of Birth 
  • Credit Card Information 

We will also need your utility account number or a copy of your most recent utility bill once you are onboarded. 

Absolutely nothing will change in regards to your monthly energy bills. You will still receive one invoice from your local utility. 

Very simply, if you sign up with The Energy Professor you will receive two charges on your invoice. The first being the contracted supply charge for your electricity or natural gas commodity. The second being the delivery charge from your local utility.

There are two things that determine the rate of your electricity invoice: the amount of electricity your home or business uses during the month and the rate you pay per kilowatt-hour (kWh) for said electricity. Using energy saving light bulbs, thermometers, Energy Star appliances and smart sockets help in keeping your energy bills lower. Many energy-saving tips are available here: www.energystar.gov.

Yes, The Energy Professor makes sure to provide a renewable energy option in every state we operate in. 

If you’re on a fixed contract and moving to a new address within the same service territory, The Energy Professor can assist with transferring your electricity service. 

If you are moving out of your current service territory, The Energy Professor can help you cancel the service with your current provider. Please keep in mind there might be a early termination fee from your energy supplier depending on the type of plan you are on. 

You can simply call or email your energy supplier and request to cancel your existing contract. Please keep in mind some suppliers might charge an early termination fee.

If you are within 30 days of your contract ending you can sign up for our membership and schedule to switch to your new plan without having to pay an early termination fee.